Q: How to verify voting transparency system ?
Ans: if you want to verify that your votes are being counted or not just ask any of your friends or family members to vote for your kid, once they done voting! ask them if a green right sign is appears on screen (vote confirmation sign) then refresh/reload your entry page, total transparency in voting, you can check this anytime you want.
Q: How to check current rank/position ?
Ans: Participant can check Current Rank/Position(if participant Mycutebaby Votes are more than 500, keep in mind mycutebaby votes are different from final votes), tap on 'My Profile/Login' button (My Profile/Login button is on the top left side of the page) then tap on view rank button, rank will be display below participant image.
Q: Rank/Competitors lists is not getting updates as final votes ?
Ans: Competitors lists/ranks updates after every 10 minute, wait 10 minutes for updated list.
Q: Facebook like share is not counting ?
Ans: we count facebook like shares upto a limit, we keep changing facebook like shares limit for every month contest. read the details from rules for current month contest(tap on rules button).
Q: Votes are not increasing after tapping on "tap to vote" button ?
Ans: use google chrome or mozila firefox browser to vote,if still not able to vote contact us on our fb page or email id email@example.com (use fb page for asap responce).
Q: How to chane kid picture and message ?
Ans: Participant Pic & Message(message displayed about participant on entry page) can be changed anytime, Tap on 'My Profile/Login' button (My Profile/Login button is on the top left side of the page), then Tap on 'Verify Account' button and log in using facebook, OTP(one time password) may be sent to you email id if needed, use that otp to verify your account, you will be back to this page and then tap on 'change pic ' or 'change message' button, use google chrome or mozilla firefox browser.
Q: How to widraw delete entry from contest ?
Ans: if you want to widraw from contest(delete your entry) bcz of any reason kindly send a confimation email from your registered emails id to our email id firstname.lastname@example.org as follows
Message-mobile no,kid name,dob of your kid(details used in registeration) we will delete your entry and kindly open your entry after 24 hours to check if your entry has been deleted or not.
You can contact us on our facebook page,like and follow our page to get updates regarding contest.